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1. How do I place an order?

To place an order, simply follow these steps:

  • Browse our collection of stylish clothing sets.
  • Select the desired product and click on "Add to Cart".
  • Review the items in your cart and click on "Checkout".
  • Provide your shipping and payment information.
  • Click on "Place Order" to complete your purchase.

2. How long will it take to receive my order?

The delivery time depends on your location and the shipping method you choose at checkout. Generally, you can expect to receive your order within:

  • Domestic (within the country): 3-7 business days
  • Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances or customs processes.

3. Can I track my order?

Yes, you can track your order. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the courier's website.

4. What is your return policy?

    • Exchange Policy

      We always try our best to make sure that you love our product as much as we loved making it for you and do the thorough quality check before dispatch to avoid any wrong size or defects.

      However, we'd be happy to exchange any item that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 7 days from the date of delivery, for a different size or style. 

      Please Note: 

      • SALE products cannot be exchanged/returned.
      • Incase of a defect in the product, we would require clear parcel opening video and pictures.
      • Return shipping charges maximum 100 Rs shall be bourne by the customer.

      Refund Policy

      • Products eligible for refund are only in case of damaged products, wrong products or delivery of incorrect size (Product & Size other than that ordered) within 7 days from the date of delivery. 
      • Product should be unworn, unused, unwashed, unaltered, undamaged and retaining the original tags.
      • If the above is scrutinized by our team, your refund will be initiated by us within 3 working days of receiving the refund request and authorization of the refund.
        Mode of Refund shall be Bank Transfer only. Your refund is estimated to be credited in your bank account between 4-8 working days after initiating the refund.
        (Please Note: The timing of the actual account credit depends on your bank).

      To request for a Return/Exchange please Email us on care@kaliksho.com

      Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address:

      Name: Kaliksho Creations LLP

      Address: Shop No 2, Plot No 5A, Shiv Shakti Shopping Complex, PT CR Vyas Marg, ST Road, Swastik Park, Chembur, Mumbai-400071, Maharashtra, India.

      Number: +91 7710041805

      Item is eligible for a return/exchange request only once.

      Cancellation Policy

      Cancellations will be accepted only if the order is not shipped.

      Change in Size/Delivery Address/Phone Number

      If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at care@kaliksho.com with the subject "Order Number". We will facilitate the same if it hasn't been shipped.

      Exchange / Return for International Orders

      No exchange / return is applicable on international orders. For any size related queries please feel free to contact us before you place an order. 

      You can email us on care@kaliksho.com for any additional queries.

      • Shipping is free within India, and for international orders, shipping fees depend on the country and order quantity.

      5. Are your clothing sets suitable for special occasions?

      Yes, our clothing sets are designed to be versatile and suitable for various occasions. Whether you're attending a wedding, a party, or a casual outing, our stylish and intricately designed sets will make you stand out.

      6. How do I care for my clothing set?

      To ensure the longevity of your clothing set, we recommend following the care instructions provided with the product. In general, it is best to:

      • Hand wash or machine wash on a gentle cycle with cold water.
      • Use mild detergent and avoid bleach or harsh chemicals.
      • Dry the clothing set flat or hang it to dry to maintain its shape.
      • Iron on low heat if necessary, and avoid ironing directly on any embellishments or prints.