1. How do I place an order?
To place an order, simply follow these steps:
- Browse our collection of stylish clothing sets.
- Select the desired product and click on "Add to Cart".
- Review the items in your cart and click on "Checkout".
- Provide your shipping and payment information.
- Click on "Place Order" to complete your purchase.
2. How long will it take to receive my order?
The delivery time depends on your location and the shipping method you choose at checkout. Generally, you can expect to receive your order within:
- Domestic (within the country): 3-7 business days
- Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances or customs processes.
3. Can I track my order?
Yes, you can track your order. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the courier's website.
4. What is your return policy?
- Products can be returned only in case of damaged products, wrong products or delivery of incorrect size (Product & Size other than that ordered) within 7 days from the date of delivery.
- Customers are requested to provide a parcel opening video to be eligible for a refund in the cases mentioned above.
- Return shipping charges of up to 100 Rs will be borne by us.
- Return requests should be made within 2 days with Full Name and Courier docket number from the date of delivery on the details mentioned below:
Email: care@kaliksho.com
- If approved by our team, your refund will be initiated within 2 working days after receiving the refund request.
- Refund will be processed through Bank Transfer, and the refund will be credited to your account within 4-8 working days.
- Products eligible for a refund should have the original tags and should be unused.
- Order cancellations should be done within 6 hours of order placement if the order has not been dispatched.
- Shipping is free within India, and for international orders, shipping fees depend on the country and order quantity.
5. Are your clothing sets suitable for special occasions?
Yes, our clothing sets are designed to be versatile and suitable for various occasions. Whether you're attending a wedding, a party, or a casual outing, our stylish and intricately designed sets will make you stand out.
6. How do I care for my clothing set?
To ensure the longevity of your clothing set, we recommend following the care instructions provided with the product. In general, it is best to:
- Hand wash or machine wash on a gentle cycle with cold water.
- Use mild detergent and avoid bleach or harsh chemicals.
- Dry the clothing set flat or hang it to dry to maintain its shape.
- Iron on low heat if necessary, and avoid ironing directly on any embellishments or prints.