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Exchange Policy

We always try our best to make sure that you love our product as much as we loved making it for you and do the thorough quality check before dispatch to avoid any wrong size or defects.

However, we'd be happy to exchange any item that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 7 days from the date of delivery, for a different size or style. 

Please Note: 

  • SALE products cannot be exchanged/returned.
  • Incase of a defect in the product, we would require clear parcel opening video and pictures.
  • Return shipping charges maximum 100 Rs shall be bourne by the customer.

 

Refund Policy

  • Products eligible for refund are only in case of damaged products, wrong products or delivery of incorrect size (Product & Size other than that ordered) within 7 days from the date of delivery. 
  • Product should be unworn, unused, unwashed, unaltered, undamaged and retaining the original tags.
  • If the above is scrutinized by our team, your refund will be initiated by us within 3 working days of receiving the refund request and authorization of the refund.
    Mode of Refund shall be Bank Transfer only. Your refund is estimated to be credited in your bank account between 4-8 working days after initiating the refund.
    (Please Note: The timing of the actual account credit depends on your bank).

 

To request for a Return/Exchange please Email us on care@kaliksho.com

Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address:

Name: Kaliksho Creations LLP

Address: Shop No 2, Plot No 5A, Shiv Shakti Shopping Complex, PT CR Vyas Marg, ST Road, Swastik Park, Chembur, Mumbai-400071, Maharashtra, India.

Number: +91 7710041805

Item is eligible for a return/exchange request only once.

Cancellation Policy

Cancellations will be accepted only if the order is not shipped.

Change in Size/Delivery Address/Phone Number

If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at care@kaliksho.com with the subject "Order Number". We will facilitate the same if it hasn't been shipped.

Exchange / Return for International Orders

No exchange / return is applicable on international orders. For any size related queries please feel free to contact us before you place an order. 

You can email us on care@kaliksho.com for any additional queries.